/* Inova · API Oficial do WhatsApp — identidade Inova Web Plus
   Paleta tirada das paginas legais do site:
   navy #00202e · laranja #ff7414 · azul do logo #013f5c · claro #f7fafc
   Sem color-mix e sem :has, para funcionar tambem em navegador antigo. */
:root{
  --navy:#00202e; --navy-2:#062c3c; --navy-3:#0d3c50;
  --navy-hover:#0b3a4e;
  --azul:#013f5c; --azul-claro:#e8f1f6;
  --laranja:#ff7414; --laranja-2:#e35f06; --laranja-fraco:#fff1e6;
  --fundo:#f7fafc; --painel:#ffffff; --borda:#e4eaef; --borda-forte:#cfdae2;
  --texto:#0b232c; --texto2:#55707d; --texto3:#90a5b0;
  --verde:#0f9d58; --verde-claro:#e7f6ed;
  --amarelo:#b97a00; --amarelo-claro:#fff4e2;
  --vermelho:#d33a3a; --vermelho-claro:#fdecec;
  --raio:16px; --raio-p:10px;
  --sombra:0 1px 2px rgba(0,32,46,.05), 0 6px 20px rgba(0,32,46,.06);
}
*{box-sizing:border-box}
html,body{height:100%}
body{margin:0;background:var(--fundo);color:var(--texto);
  font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;
  font-size:14px;line-height:1.55;-webkit-font-smoothing:antialiased}
a{color:var(--azul);text-decoration:none}
h1,h2,h3{margin:0;font-weight:700;letter-spacing:-.02em;color:var(--texto)}

/* ---------------- estrutura ---------------- */
#app{display:flex;min-height:100vh}

.lateral{width:246px;flex:0 0 246px;background:var(--navy);
  display:flex;flex-direction:column;position:sticky;top:0;height:100vh;
  border-right:1px solid rgba(255,255,255,.06)}
.marca{padding:22px 20px 18px;border-bottom:1px solid rgba(255,255,255,.09)}
.marca img{width:132px;height:auto;display:block}
.marca .sub{margin-top:8px;font-size:10.5px;letter-spacing:.14em;text-transform:uppercase;
  color:#6f8e9c;font-weight:600}

.menu{flex:1;overflow-y:auto;padding:14px 12px 24px}
.menu .grupo{font-size:10px;font-weight:700;letter-spacing:.16em;text-transform:uppercase;
  color:#527486;padding:16px 10px 7px}
.menu button{width:100%;display:flex;align-items:center;gap:11px;padding:9px 11px;margin-bottom:3px;
  border:0;background:transparent;color:#c3d3db;border-radius:var(--raio-p);font-size:13.5px;
  font-family:inherit;cursor:pointer;text-align:left;transition:background .12s,color .12s}
.menu button:hover{background:rgba(255,255,255,.07);color:#fff}
.menu button.ativo{background:var(--laranja);color:#fff;font-weight:650;
  box-shadow:0 4px 12px rgba(255,116,20,.28)}
.menu .ico{width:18px;text-align:center;font-size:14px;flex:0 0 18px;opacity:.95}
.menu .selo{margin-left:auto;background:#fff;color:var(--laranja);border-radius:20px;
  font-size:10.5px;padding:1px 7px;font-weight:800}
.menu button.ativo .selo{background:rgba(255,255,255,.9);color:var(--laranja-2)}
.rodape-lateral{padding:13px 18px;border-top:1px solid rgba(255,255,255,.09);
  display:flex;justify-content:space-between;align-items:center;gap:8px;
  font-size:12px;color:#7e9aa7}

.conteudo{flex:1;min-width:0;display:flex;flex-direction:column;background:var(--fundo)}
.topo{background:var(--painel);border-bottom:1px solid var(--borda);padding:18px 28px;
  display:flex;align-items:center;gap:14px;position:sticky;top:0;z-index:5}
.topo h1{font-size:21px}
.topo p{margin:3px 0 0;color:var(--texto2);font-size:13px}
.topo .acoes{margin-left:auto;display:flex;gap:9px;flex-wrap:wrap}
.pagina{padding:24px 28px 64px;flex:1}

/* ---------------- componentes ---------------- */
.cartao{background:var(--painel);border:1px solid var(--borda);border-radius:var(--raio);
  box-shadow:var(--sombra);padding:22px;margin-bottom:18px;position:relative;overflow:hidden}
.cartao.destaque:before{content:"";position:absolute;left:0;right:0;top:0;height:4px;
  background:linear-gradient(90deg,var(--laranja) 0%,var(--azul) 100%)}
.cartao > h3{font-size:16px;margin-bottom:5px}
.cartao > .ajuda{color:var(--texto2);font-size:13px;margin:0 0 16px;max-width:78ch}

.olho{display:flex;align-items:center;gap:9px;font-size:10.5px;font-weight:700;
  letter-spacing:.16em;text-transform:uppercase;color:var(--laranja);margin-bottom:9px}
.olho:before{content:"";width:22px;height:2px;background:var(--laranja);border-radius:2px}

.grade{display:grid;gap:18px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
@media(max-width:1180px){.g4{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:880px){.g2,.g3,.g4{grid-template-columns:1fr}}

.indicador{background:var(--painel);border:1px solid var(--borda);border-radius:var(--raio);
  padding:18px 20px;box-shadow:var(--sombra)}
.indicador .rotulo{font-size:10.5px;color:var(--texto2);text-transform:uppercase;
  letter-spacing:.13em;font-weight:700}
.indicador .valor{font-size:30px;font-weight:750;margin-top:8px;letter-spacing:-.03em;color:var(--azul)}
.indicador .nota{font-size:12px;color:var(--texto3);margin-top:3px}

label{display:block;font-size:12.5px;font-weight:650;color:var(--texto2);margin:0 0 6px}
input[type=text],input[type=email],input[type=password],input[type=number],input[type=datetime-local],
input[type=file],select,textarea{
  width:100%;padding:11px 13px;border:1px solid var(--borda-forte);border-radius:var(--raio-p);
  background:#fff;color:var(--texto);font-size:13.5px;font-family:inherit;outline:none}
input:focus,select:focus,textarea:focus{border-color:var(--laranja);box-shadow:0 0 0 3px rgba(255,116,20,.15)}
textarea{min-height:96px;resize:vertical}
.campo{margin-bottom:15px}
.linha{display:flex;gap:13px;flex-wrap:wrap}
.linha > .campo{flex:1;min-width:190px}

.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;
  padding:10px 18px;border-radius:var(--raio-p);border:1px solid var(--laranja);
  background-color:var(--laranja);color:#fff;font-size:13.5px;font-weight:650;
  font-family:inherit;cursor:pointer;min-height:40px;white-space:nowrap;
  box-shadow:0 2px 8px rgba(255,116,20,.22)}
.btn:hover{background-color:var(--laranja-2);border-color:var(--laranja-2)}
.btn:disabled{opacity:.55;cursor:not-allowed;box-shadow:none}
.btn.claro{background-color:#fff;color:var(--azul);border-color:var(--borda-forte);box-shadow:none}
.btn.claro:hover{background-color:#f1f6f9;border-color:var(--azul)}
.btn.escuro{background-color:var(--navy);border-color:var(--navy);color:#fff;box-shadow:none}
.btn.escuro:hover{background-color:#062c3c;border-color:#062c3c}
.btn.perigo{background-color:var(--vermelho);border-color:var(--vermelho);box-shadow:none}
.btn.perigo:hover{background-color:#b52f2f;border-color:#b52f2f}
.btn.pequeno{padding:6px 12px;min-height:32px;font-size:12.5px;box-shadow:none}

.marca-estado{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:20px;
  font-size:11.5px;font-weight:700;background-color:#eef3f6;color:var(--texto2)}
.marca-estado.ok{background-color:var(--verde-claro);color:var(--verde)}
.marca-estado.alerta{background-color:var(--amarelo-claro);color:var(--amarelo)}
.marca-estado.ruim{background-color:var(--vermelho-claro);color:var(--vermelho)}
.marca-estado.info{background-color:var(--laranja-fraco);color:var(--laranja-2)}

table{width:100%;border-collapse:collapse;font-size:13px}
.rolagem{overflow-x:auto}
th{text-align:left;font-size:10.5px;text-transform:uppercase;letter-spacing:.12em;color:var(--texto3);
  font-weight:700;padding:9px 11px;border-bottom:1px solid var(--borda)}
td{padding:12px 11px;border-bottom:1px solid #f0f4f7;vertical-align:middle}
tbody tr:hover{background:#fafcfd}
.vazio{text-align:center;padding:48px 18px;color:var(--texto3)}
.vazio .icone{font-size:36px;margin-bottom:12px;opacity:.8}
.vazio b{color:var(--texto2);font-size:15px}

.aviso{padding:12px 15px;border-radius:var(--raio-p);font-size:13px;margin-bottom:13px;
  background-color:var(--amarelo-claro);color:#7a5200;border:1px solid #f2ddb4}
.aviso.erro{background-color:var(--vermelho-claro);color:#8c2020;border-color:#f3caca}
.aviso.ok{background-color:var(--verde-claro);color:#0b6b3c;border-color:#c0e7ce}
.aviso.info{background-color:var(--laranja-fraco);color:#8a4106;border-color:#ffd9bd}

/* ---------------- atendimento ---------------- */
.inbox{display:flex;height:calc(100vh - 142px);background:var(--painel);
  border:1px solid var(--borda);border-radius:var(--raio);overflow:hidden;box-shadow:var(--sombra)}
.inbox .lista{width:300px;flex:0 0 300px;border-right:1px solid var(--borda);display:flex;flex-direction:column}
.inbox .lista .cab{padding:13px;border-bottom:1px solid var(--borda);display:flex;gap:8px}
.inbox .lista .itens{flex:1;overflow-y:auto}
.conversa{padding:12px 14px;border-bottom:1px solid #f1f5f8;cursor:pointer;border-left:3px solid transparent}
.conversa:hover{background:#f7fafc}
.conversa.ativa{background:var(--laranja-fraco);border-left-color:var(--laranja)}
.conversa .nome{font-weight:650;font-size:13.5px;display:flex;align-items:center;gap:7px}
.conversa .previa{color:var(--texto2);font-size:12.2px;margin-top:3px;
  white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conversa .hora{font-size:11px;color:var(--texto3);margin-left:auto;font-weight:400}
.ponto{width:8px;height:8px;border-radius:50%;background:var(--verde);flex:0 0 8px}
.ponto.fechada{background:var(--texto3)}

.inbox .painel-conversa{flex:1;display:flex;flex-direction:column;min-width:0}
.inbox .cabecalho{padding:14px 18px;border-bottom:1px solid var(--borda);display:flex;align-items:center;gap:10px}
.inbox .historico{flex:1;overflow-y:auto;padding:20px;background:#f4f8fa}
.balao{max-width:66%;padding:10px 14px;border-radius:14px;margin-bottom:10px;font-size:13.5px;
  box-shadow:0 1px 2px rgba(0,32,46,.06);word-wrap:break-word}
.balao.entrada{background:#fff;border:1px solid var(--borda)}
.balao.saida{background:var(--navy);color:#fff;margin-left:auto}
.balao .meta{font-size:10.5px;opacity:.7;margin-top:5px;text-align:right}
.inbox .compositor{border-top:1px solid var(--borda);padding:13px 15px;background:#fff}
.inbox .compositor .linha-envio{display:flex;gap:10px;align-items:flex-end}
.inbox .compositor textarea{min-height:46px;max-height:130px}

.modal-fundo{position:fixed;inset:0;background:rgba(0,32,46,.55);display:flex;
  align-items:center;justify-content:center;padding:20px;z-index:50}
.modal{background:#fff;border-radius:var(--raio);width:100%;max-width:640px;max-height:88vh;
  overflow-y:auto;box-shadow:0 24px 60px rgba(0,32,46,.3)}
.modal .cab{padding:18px 22px;border-bottom:1px solid var(--borda);display:flex;align-items:center}
.modal .cab h3{font-size:16px}
.modal .corpo{padding:22px}
.modal .pe{padding:15px 22px;border-top:1px solid var(--borda);display:flex;gap:10px;justify-content:flex-end}
.fechar{margin-left:auto;background:transparent;border:0;font-size:22px;color:var(--texto3);cursor:pointer;line-height:1}

.barra{height:8px;background:#e9eff3;border-radius:20px;overflow:hidden}
.barra i{display:block;height:100%;background:linear-gradient(90deg,var(--laranja),#ff9448);border-radius:20px}

/* ---------------- login ---------------- */
.login-tela{min-height:100vh;width:100%;display:flex;align-items:center;justify-content:center;
  padding:20px;background:var(--navy);
  background-image:radial-gradient(1200px 600px at 20% 0%, #08405a 0%, rgba(0,32,46,0) 60%),
                   radial-gradient(900px 500px at 100% 100%, #06364b 0%, rgba(0,32,46,0) 55%)}
.login-caixa{background:#fff;border-radius:20px;padding:36px 32px;
  width:100%;max-width:400px;box-shadow:0 24px 60px rgba(0,0,0,.35)}
.login-caixa .topo-logo{text-align:center;margin-bottom:26px}
.login-caixa .topo-logo img{width:150px;height:auto}
.login-caixa .topo-logo div{margin-top:10px;font-size:10.5px;letter-spacing:.16em;
  text-transform:uppercase;color:var(--texto3);font-weight:700}

@media(max-width:860px){
  .lateral{position:fixed;left:-260px;z-index:40;transition:left .2s}
  .lateral.aberta{left:0}
  .inbox{flex-direction:column;height:auto}
  .inbox .lista{width:100%;flex:none;max-height:300px;border-right:0;border-bottom:1px solid var(--borda)}
  .pagina{padding:16px}
  .topo{padding:14px 16px}
}